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Touroperator: REUTHER-ENTERTAINMENTS GmbH + Co. KG,
Division Reuthers New Zealand Tours, Postfach 27 31, 96416 Coburg, Germany, herein after referred to as RNT
1. Registration
Upon receipt of the Tour Registration by RNT the participant is registered and
has agreed to all conditions herein. The travel contract and confirmation of
registration is issued after receipt of the deposit (deposit refer section 2).
2. Deposit
/ Full payment
Upon tour registration a deposit of 10% of the total tourprice per person (if
tourprice is less EUR/US$ 2500 or NZ$/AU$ 5000 minimum deposit EUR/US$ 250 or NZ$/AU$ 500) is due
immediately. The balance of the tour price is due to RNT 90 days before tour
start. A late payment interest rate of 14% per annum will apply for late
payments. Please pay to the following bank-accounts:
EUR:
HypoVereinsbank, Coburg, Germany, Account: 1020253300,
Swift-Code: HYVEDEMM480, IBAN: DE63783200761020253300, BLZ: 78320076
USD:
HypoVereinsbank, Muenchen, Germany, Account: 879935342,
Swift-Code: HYVEDEMMXXX, IBAN: DE22700202700879935342, BLZ: 70020270
NZD:
HypoVereinsbank, Muenchen, Germany, Account: 879935350,
Swift-Code: HYVEDEMMXXX, IBAN: DE97700202700879935350, BLZ: 70020270
AUD:
HypoVereinsbank, Muenchen, Germany, Account: 879935369,
Swift-Code: HYVEDEMMXXX, IBAN: DE69700202700879935369, BLZ: 70020270
or by PayPal in EUR, US$ and AU$ (no specials) or by credit card
in EUR and NZ$ (no specials, EUR only if more than 3 months before tour
departure).
3.
Services and Costs
Services vary with the individual tours and are listed in the respective
tour descriptions. We reserve the right to change our program and hotel
accomodations due to unforeseeable events, including weather, road
conditions or other inhibiting factors. In that case RNT shall endeavour
to provide alternatives of equal quality of services and tour character.
We reserve the right to adjust tour prices as required to compensate for
service provider rate increases. The tour participants are notified of
such cost increases as they become apparent, but not later than 30 days
before start of travel. The tour participants are entitled to a refund of
the deposit or any further payment made if the increase exceeds 5% of the
quoted tour price.
4.
Rental contract and security deposit
Upon take over of the rental vehicle, a safety deposit is payable and a
rental contract has to be signed. The security deposit varies widely with
rental firms but is specified in the tour description package or is quoted
upon participant‘s request. The security deposit is refunded upon return
of the undamaged rental vehicle. The rental contract is binding and the
term of the rental is continued even if the rental vehicle should become
inoperable regardless of fault or reason, or if the participant becomes
incapacitated to commence or continue the tour. In cases that a specified
type rental vehicle is not available at the time of rental pick up, we
reserve the right to substitute with an equal value vehicle.
5.
Hotel and Accomodation
The pre-booked accomodation is typical for the area and of a reasonably
good standard. Double-Room and Twin Room Booking are only available for
participants who have registered together.
6.
Passport, Visa and Vaccination Requirements
RNT is not responsible or liable for any damage, expenses or inconvenience
caused by the participant failing to obtain required travel documentation
or necessary vaccinations. At this time there are no specific visa or
vaccination requirements for our tours. Please check the tour description
package for possible changes of the requirements and special country
regulations.
7.
Cancellation by tour participant and penalties
Any cancellations received by RNT on or before 90 days prior to tour
departure, will result for the deposit not to be refunded to the
participant. For cancellations received by RNT less than 90 days before
tour departure the following penalties apply:
89 to 60 days: 20% of the tourprice (if tourprice is less EUR/US$ 2500 or NZ$/AU$
5000 minimum deposit)
59 to 41 days: 30% of the tourprice (if tourprice is less EUR/US$ 2500 or NZ$/AU$
5000 minimum deposit)
40 to 31 days: 50% of the tourprice (if tourprice is less EUR/US$ 2500 or NZ$/AU$
5000 minimum deposit)
30 days or less: 100% of the tour price
Any cancellation has to be made in writing. RNT accepts transfer for one
participant’s registration to a 3rd party for a further registration fee
of EUR/US$ 50 or NZ$/AU$ 100 per person.
8.
Cancellation of the tour by RNT
In case RNT has to cancel a tour for events out of their control (Acts of
God, strike, war, natural disasters) RNT shall refund all tourprice
payments made. If there are less than 6 tour participants, the tour can be
cancelled 2 weeks before tour departure. In this case the participants are
immediately informed of the cancellation and all tourprice payments made
are refunded. The participants have no claims for any compensation or
damages whatsoever against RNT, their agents or service providers.
9.
Liabilities
RNT, its agents and representatives shall not be liable for any personal
insury, property damage or loss arising out of the participant in the tour
and expressly disclaim any liability for any injury, property damage and/or
loss, delay, change of itinerary, shortened vacation time, inconvenience
or additional expenses. RNT shall further not be liable for damages,
refund or otherwise for mechanical breakdowns, government actions, Acts of
God, strikes, weather or any other circumstances beyond RNT’s control.
10. Traffic hazards
It is the tour participant's responsibility to get acquainted with the
applicable traffic rules and regulations. Each participant is responsible
for himsel/herself and for damages inflicted onto other tour participants
or members of the public and any property. This liability is not excluded
or reduced if the tour participant is following the tour guides directions.
Each tour participant must adjust their driving according to their skills
and concern for their own safety.
11. Complaints
Should any participant have a complaint, despite the thoroughness RNT
applies to planning and execution of any tour, such complaint has to be
made in writing to RNT immediately. Any complaint or claim has to be
received by RNT within 10 days after the conclusion of the tour where the
alleged event leading to the complaint has occurred.
12. Photos, Film- and Video recordings
Any rights for photos, transparencies and videos (productions) produced by
RNT and their representatives during travel tours are fully owned by RNT.
RNT reserves the right to use such productions for advertisement, without
granting royalties to participants shown in the productions.
13. Recommended Insurances
It is recommended to take out the following types of insurance: Medical,
accident, general liability and loss of luggage. We will gladly assist you
to source suitable coverage.
14. Other
In the case of any provision of this document being void, this shall not
affect the validity of the remaining provisions in this document. Verbal agreements are invalid unless
followed up in writing with confirmation of RNT. In case of any dispute
the jurisdiction of the appropriate court in Coburg, Germany is
agreed upon.
Update: 1. October 2007. |
